Can I Put a Touch Panel on Any Display?

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Product life cycle & How to handle obsolescence

Most of our displays run 7-10 years.  And as long as our customers are still buying the configuration, we would not obsolete the LCD display.  In the case where the LCD IC driver or the color TFT glass used in the display becomes obsolete, we create a design around the closest replacement, identify any differences, and work with our customers on a last time buy strategy to manage any gap in supply while developing the replacement display.
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How do I know what kind of display I need?

Call us.  We always start with your end product and study what you are trying to accomplish with the display content, who your customer is and how they will be using the device.  From that information, we can determine the right display technology and then we work with your product to integrate in the most effective and cost efficient manner possible.
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What are the different interconnect options available?

The most common is a flex to ZIFF style connection.  The other available options are board-to-board connectors, pins for thru-hole soldering, Elastomeric or Zebra connectors, and in some rare instances a customer may elect to use a Hot-Bar solder process directly to a PCB.
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Sample & production lead-time for a display. Is expediting possible?

Standard Product sample lead-time ranges from 3 days to 2 weeks Custom displays aretypically 5-8 weeks Production lead-time is 8 weeks and then 4 weeks for traditional ocean shipping to the AZ warehouse We can expedite whenever requested, and it is case by case depending on what is possible.
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What is the minimum order quantity for a program?

It depends on the display type.  For the larger more complicated display we can do as little as 1K/ yr and the more common typical display is closer to 5K/ yr.  We can spread out this quantity over the 12 month period.
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Can you ship anywhere? Shipping terms & will you stock?

Yes, for non US domestic shipping locations we can ship ExWorks Hong Kong.  And for customers manufacturing in the US, we warehouse in Arizona and ship from the Arizona warehouse.  We will stock product in either China or Arizona.
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Where do you manufacture displays?

We have three manufacturing locations, the exact facility depends on the product technology.  Southern China (Shenzhen) Central China (Shanghai) and Northern China (Beijing)
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Can you match the display that I am getting from my supplier?

Yes, in almost all cases.  For monochrome displays we would re-tool the LCD glass, backlight, PCB and anything else that is applicable for the display.  And as long as the LCD driver IC is still available in production we guarantee a 100% identical replacement.  In the case that the IC is no longer available, we will recommend a replacement IC which is often 100% compatible or in some cases requires a minor software update.   For color TFT projects, we would use a ...
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Tooling difference of a custom monochrome display VS a color TFT?

We manufacture the monochrome LCD glass in house.  The tooling portion of the mono glass is about $2500-$3500.  Because of the high expense of color TFT tooling and the high MOQ’s, we typically design around a standard TFT glass size and resolution.  If a custom color TFT display solution is required the tooling can range from $125,000-$350,000 and the MOQ would be 10K-100K depending on the design.
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